rnrsoft.com :: Forum

My ReportGen has stopped working, please help! [by SherryB]

Mon, 5 Jan 2009 13:53:25 -0700

ReportGen for SonicWall:: My ReportGen has stopped working, please help!
I am using v.1.1.7 registered. Every report that I try to run gets about 3/4 into the Catchall.txt file and then stops with this message:
UNEXPECTED PROGRAM ERROR
Error Number:9
Description: Subscript out of range
Build Number: 2
Module Name: Form1
Procedure Name: topten
Line Number: 279

The Send Bug report doesn't work, it goes to an email address that does not exist. (I get a non-delivery report.)

The Ignore button gets me another identical error.

The Abort button gets me one more error message:
UNEXPECTED PROGRAM ERROR
Error Number: 9
Description: Subscript out of range
Build: 2
Module Name: Form1
Procedure Name: Command1_Click
Line number: 184

Re: Changed User [by peadar467]

Fri, 25 Apr 2008 09:11:38 -0600

ReportGen for SonicWall:: Changed User
Yes Thanks! I got an email from support with all my details. I'm a happy user again.

Re: Errors and Warnings report gives "No Results Found" message regardless of settings [by admin]

Tue, 1 Apr 2008 04:23:39 -0600

ReportGen for NetScreen:: Errors and Warnings report gives "No Results Found" message regardless of settings
Latest version fixes this.

Filter settings [by marienonli]

Fri, 28 Dec 2007 04:51:38 -0700

ReportGen for NetScreen:: Filter settings
Good day,

I just installed RnR and would like to generate some reports.
But with every option I choose i get an message: "No Results found, change Filter settings".

(I'm using an 20 Mb Kiwi syslog file)

Why can't I create a report of http traffic?

Many thanks in advance for a quick reply!

Cheers,

Marien

Re: SonicWall "Events" [by remi]

Wed, 7 Nov 2007 06:00:41 -0700

ReportGen for SonicWall:: SonicWall "Events"
Is There Somebody ?

Re: Unknown Bytes? [by Support]

Fri, 26 Oct 2007 14:45:25 -0600

ReportGen for Cisco PIX:: Unknown Bytes?
In the log files from the PIX there are 2 lines for each connection, the first line says if its incoming or outgoing (amongst other things) and the second line includes how many bytes were sent or received. Unknown Bytes are when ReportGen didn't find the first line so it doesnt know if its incoming or outgoing, therefor its Unknown.

Re: Reports are Empty [by Support]

Mon, 26 Mar 2007 01:25:37 -0600

ReportGen for Cisco PIX:: Reports are Empty
Peter,

You need to enable level 6 logging (informational) from the PIX you should then see some Local4.Info messages come up in your logs. These contain the Built and Teardown messages needed to come up with the reports you are after.

Hope this helps, let me know how you get on.

Ralph....